1. Overview
These Terms of Service ("Terms") govern the professional services relationship between Echos ("Company," "we," "us," or "our") and your organization ("you" or "your"). By engaging our services through a Statement of Work (SOW), you agree to these Terms.
Echos is a deep-tech engineering firm headquartered in New York, with operations in the US, UK, Australia, UAE, and India. We provide consulting and deep-tech implementation expertise on third-party platforms.
2. Services
We provide deep-tech implementation and consulting on platforms including Palantir Foundry, OpenAI, Anthropic, Nvidia, and Databricks. Our services include:
We primarily serve the insurance, banking, healthcare, industrial, energy, and supply chain sectors.
3. Your Responsibilities
To deliver our services, you agree to:
4. Third-Party Platforms Data Controller
Our work depends on third-party technologies (Databricks, Palantir, etc.). You acknowledge that:
Echos acts as the "data controller", determining how and why your personal data is processed.
5. Intellectual Property
6. Security and Privacy
We protect your data using:
7. Confidentiality
Both parties agree to protect any proprietary information shared during the engagement. This obligation survives the end of our working relationship.
8. Limitation of Liability
To the maximum extent permitted by law, our total liability is capped at the amount you paid us for the specific services in the 12 months preceding the claim. We are not liable for indirect or consequential damages, or for issues caused by third-party platform failures.
9. Termination
Either party may terminate an engagement with 30 days' notice. Upon termination, you must revoke our access to your systems, and all outstanding fees become due.
10. Governing Law
These Terms are governed by the laws of the State of New York. Any disputes will be resolved in the courts of New York County.
11. Contact
For support or questions, please contact:
Email: Support@echo-s.ai