Privacy Policy

Company Overview

Welcome to Echos (“Echos”, “we”, “us”, or “our”). We are committed to protecting your privacy and ensuring the security of any personal information you share with us. This Privacy Policy explains how we collect, use, store, and share your data when you use our website and services. It also outlines your rights and how to exercise them.

Data Controller

Echos acts as the "data controller", determining how and why your personal data is processed.

Information We Collect

We may collect the following categories of personal data:

• Usage and Technical Data: IP address, browser type/version, device info, time zone, session details, and other metadata.
• Content Data: Any voice, text, or other content you provide, including uploads (e.g., audio files).
• Meeting / Interaction Data: If applicable—records, transcripts, summaries.
• Third-Party and Derived Data: Aggregated or anonymized usage insights.

How We Collect Data

We collect data via:

• Direct interactions: When you sign up, contact us, or provide information manually.
• Automated technologies: Cookies, tracking pixels, website analytics, logs.
• Meeting / Interaction Data: If applicable—records, transcripts, summaries.
• Third-party integrations: For example, calendar syncs or external services (if used).

Use of Your Data

We process your personal data for purposes such as:

• Providing and maintaining our services.
• Enhancing user experience through personalization and performance analytics.
• Communication (e.g., support, announcements).
• Legal and security compliance (e.g., fraud prevention, audits).
• Aggregated analytics (without personally identifying you).

Data Sharing and Third Parties

We may share data with:

• Affiliates and service partners, under contract and with safeguards (e.g., data processing agreements).
• Third-party tools integrated into our platform (e.g., cloud providers, analytics, etc.).
• Legal requests: If required by law or to protect legal rights.
• Third-party integrations: For example, calendar syncs or external services (if used).

We will implement safeguards for any international data transfers, using mechanisms and deploying global compliance policies.

Security Measures

We prioritize security through:

• Encryption of data in transit and at rest.
• Access controls and authentication (e.g., MFA, time-limited tokens).
• Regular audits, monitoring, and logging for accountability.
• Retention and deletion policies to limit data exposure.

Data Retention

We retain personal data only as long as necessary to:

• Deliver services or meet business needs.
• Comply with legal, regulatory, or contractual obligations.
• Respond to disputes or enforce agreements.

Children's Privacy

Echos is not directed to, and does not knowingly collect data from, children under 16 to 18 years of age. If you believe personal information of a child has been collected, please contact us immediately.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to certain data processing (e.g., for marketing).
• Withdraw consent where used.

Updates to This Policy

We may update this Privacy Policy from time to time. When changes are material, we’ll notify you via our website or by direct communication. Continued use of our services after updates implies acceptance.

Contact Us

For privacy questions or to exercise your data rights, please contact:

Email:

info@echo-s.ai